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Shipping Policy

Fast, Reliable & Free Delivery Across the UAE for our premium electronics.

Last updated: June 2026

Shipping Highlights

Delivery Time:

1–2 Business Days (All Emirates)

Shipping Cost:

Free Shipping on All Orders

Processing Time:

0–1 Business Day

Available Shipping Method

Standard UAE Delivery:

✅ Available across all Emirates.

✅ Delivery Time: 1–2 Business Days.

✅ Shipping Cost: Free Shipping on All Orders. No Hidden Fees.

Delivery Coverage

We safely deliver to all Emirates across the United Arab Emirates, including:

Major Cities

  • Dubai
  • Sharjah
  • Abu Dhabi
  • Ajman

Northern Emirates

  • Ras Al Khaimah
  • Fujairah
  • Umm Al Quwain

Please Note: Delivery to remote locations may require an additional business day.

Processing & Delivery Timeline

Processing Time: We process and ship orders within 0–1 business day after configuration. Orders placed before 4:00 PM (GMT+04:00) are usually processed on the same business day. Orders placed after the cut-off time will be processed on the next business day.

Estimated Delivery: 1–2 Business Days. Shipments and fulfillment steps occur from Monday to Saturday.

Please Note: Delivery timelines are estimates and may vary due to public holidays, severe weather conditions, or unforeseen courier delays.

Order Tracking Process

1. Order Confirmation: A confirmation email is sent immediately after your order placement.

2. Dispatch Notification: Tracking details containing the carrier info and tracking number are sent via Email and SMS once your order is shipped.

3. Delivery Coordination: Our courier partners will reach out directly to you prior to delivery for seamless coordination.

Delivery Partners & Handling

Trusted Courier Services: We work closely with trusted logistics platforms including DHL, JEEBLY, and other premium UAE-authorized courier networks to ensure timely arrival.

Secure Handling: Every item is packaged sustainably with secure damage protection during transit and managed with professional delivery handling.

Missing or Damaged Orders

If your order is missing, incomplete, or arrives damaged, please report the issue to us within 24 hours of delivery.

You can reach us directly at help@dxdeals.com or call/WhatsApp +97142678850.

Our dedicated resolution team will quickly investigate the issue and issue a replacement, exchange, or refund where applicable.

Related Policies

Terms & Conditions

Legal terms and user agreement.

View Terms & Conditions

Privacy Policy

Data collection and protection.

View Privacy Policy

Return Policy

Returns and refunds.

View Return Policy

Contact & Support

Operation Hours

Monday to Saturday

9:00 AM to 7:00 PM (UAE Time)

Phone & WhatsApp

+97142678850

Email Support

help@dxdeals.com

Business Address

Netwiz Trading Co LLC

Deira Tower D89
Dubai, United Arab Emirates