Shipping Policy

✅ UAE - Next Day Delivery. Free Shipping.

Business Days: Shipments occur from Monday to Saturday.

Please Note: Delivery times are estimates and may vary due to external factors such as weather conditions or shipping carrier delays or Public Holidays or unforeseen circumstances.

Processing Time: We process and ship all orders within 0-0 business days of receiving your purchase.

Order Cut-off Time: Orders placed by 16:00 (GMT+04:00) will be processed the same business day, and Delivered Next Business Day in the UAE and outside UAE in 1-3 Days. Orders placed after this time will be processed on the next business day.

Weekend Orders: Orders placed on weekends (Saturday-Sunday) will be processed on the next business day (Monday). Kindly contact support team in case of any urgency, so as to see of any arrangements can be made.

Courier Services: We use DHL and JEEBLY to ensure the timely and safe delivery of your items.

Eco-Friendly Packaging: We strive to use sustainable and eco-friendly packaging materials to reduce our environmental impact.

Tracking Your Order: After your order is shipped, you will receive an email with tracking information, including the courier's name and tracking number.

Track Your Order: You can track the status of your order directly on our website by entering your tracking number in our Tracking Portal.

Need Assistance?: If you have any questions or issues with tracking, please contact our customer service team, and we will assist you promptly.

Reporting Missing Items: If you notice that an item is missing or if there is an issue with your delivery, please contact us within 1 day of receiving your package. You can reach us at help@dxdeals.com or call +97142678850.

Resolution: We will work quickly to resolve the issue, either by sending a replacement item or offering a refund.